Administrator

Administrator

Location: Rayleigh, Essex
Hours: 8.30am - 4.30pm, Monday - Friday
Salary: £27,000 - £30,000
Holiday: 28 Days including Bank Holidays
Sector: HVAC, Airconditioning, Administration

Our client is a well-established air conditioning specialist providing design, installation, servicing, and repair solutions for both residential and commercial customers across London and the Southeast. The company has built a strong reputation for delivering high-quality, energy-efficient climate control systems, working with leading manufacturers including Mitsubishi Electric and Daikin. With a customer-focused approach, our client offers tailored solutions ranging from single-room installations to large-scale commercial HVAC projects, backed by expert in-house engineers and excellent aftercare support.

Due to continued business growth, they are looking to recruit an administrator to support their engineering teams and office functions. As an administrator, you'll be the primary point of contact for enquiries, organising the engineer's diaries, following up on appointments and ensuring the smooth operating of the office overall.

Position Duties

• Handle inbound calls, process orders, respond to enquiries, and deliver a high standard of customer service.
• Coordinate with customers, suppliers, couriers, and internal teams to resolve queries efficiently.
• Accurately raise and manage sales orders, including product details, pricing, delivery information, and notes.
• Provide general administrative support and cover for team members as required.
• Prepare and issue invoices, credit notes, and supporting documentation.
• Maintain well-organised digital records of orders, invoices, delivery notes, and statements.
• Code invoices and process timesheets in line with internal procedures.
• Update and track opportunities, including proactive quote follow-ups.

Position Requirements

• High level of organizational skills
• Time management skills are essential to this position for yourself and the engineers who diaries you'll be overseeing
• Excellent telephone manner, along with clear written and verbal communication skills
• Experience in a similar office environment, within HVAC, construction or another relevant field
• Good IT skills, with Excel and outlook
• Adaptability to changing priorities, with the a strong 'can do' attitude
• Ability to reliably commute to the office based in Rayleigh.

Position Remuneration

• Salary of up to £30,000 depending on experience
• Regular working hours, with a 4.30pm daily finish
• 20 Days of annual leave, plus 8 bank holidays
• Company pension scheme
• Friendly office and working environment, with a dynamic team of engineers

This is a rarely available opportunity to join a small business that is looking to grow exponentially in the next couple of years.

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.