Bilingual French Client Operations Administrator

FRENCH SELECTION (FS)

Bilingual French Client Operations Administrator
Location: Central London
Fully office-based in London Monday to Friday
Salary: £38,000 per annum to £42,000 per annum depending on experience
Ref: 5527F

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5527F

The company:
London-based high-end specialist consultancy offering personalised services for international clients

Main duties:
A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm.
You will be managing client files and processing documentation, providing exceptional support to clients.

The role:
- Provide exceptional service and support to a high-end client base
- Manage client files and ensure all documentation is accurate, complete, and submitted on time
- Advise and update clients on the progress of their cases or requests
- Act as a key point of contact for client enquiries and ongoing communication
- Maintain accurate records and update internal systems and databases
- Coordinate administrative processes and monitor deadlines across multiple cases
- Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services.

The candidate:
- Candidates with previous experience in a private client-facing role within hospitality, luxury retail or a similar high-service environment
- Exposure to supporting demanding private clients and high-net-worth individuals while delivering exceptional levels of customer care.
- Strong administrative experience, ideally gained in a fast-paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously
- Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available)
- High-standard of fluency in French and English (written and spoken) is mandatory
- Skilled in Microsoft Office, and IT tools in general
- Inquisitive and proactive, with a genuine desire to learn and embrace new challenges

The salary: £38,000 per annum to £42,000 per annum depending on experience

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.