Billing and Credit Controller

Role Summary

Based in our Chadderton office, the Billing and Credit Controller will be a key member of the Finance department, working closely with the Billing and Credit Control Manager to ensure deadlines are met with the Credit Control and Billing. Experience of working in a Finance role with high attention to detail and error checking skills is essential.

Key Tasks and Responsibilities:

• Offering support to the Billing and Credit Control Manager as well as the Financial Controllers and other finance team members where required. The successful candidates would eventually move into a No2 role to essentially run the team when the Manager is not around.
• Making sure all customers pay invoices within agreed timescales, this will involve chasing customer both via Telephone and Email.
• To ensure any queries are dealt with, face to face with other Sudlows staff, via telephone and email.
• Ensuring Invoicing is completed and sent to clients in a professional, accurate and timely manner.
• General Data input and extraction.
• To support the team to maintain accurate, timely and legible records.
• Acting as mentor to University Placement Students.

Personal Specification Essential Skills:

• Able to work on your own and well within a small team
• Excellent verbal and written communication skills
• Good time management
• Methodical approach and ability to self-motivate
• Professionalism and discretion
• Exceptional attention to detail
• Ability to build rapport with staff and customers
• Excellent IT skills, Outlook, Word and Excel
• Experience previously working in a Finance team and Credit Control is preferred.

Planning and Organising:

• Ability to organise own workload, including prioritising work and delivering to tight deadlines
• Able to maintain accurate and timely records as required by the role  
• Identify and know how to solve everyday job-based problems in liaison with manager

Working with People:

• Able to establish a rapport with other members of staff and service users as necessary e.g. clients, members of the public
• Understand how to encourage and influence people to get the best from them
• Understand the needs of others and able to respond accordingly
• Once exp Communication:
• Able to communicate factual information politely and courteously
• Has excellent spoken skills e.g. telephone and face-to-face conversations
• Able to listen, observe and report information to manager
• Able to be polite but firm with customers who are late in paying

Vacancy Summary

We offer a competitive package commensurate with qualifications and experience to the right candidate. The successful candidate can expect to be liaising with customers and high level staff from all over the world, so will be able to get exposure to different timezone working as well as taxation and invoicing regulations. The candidate can also expect to be coached/mentored into a No2 role to essentially run the team when the Manager is unavailable. This is a great opportunity for anyone currently in an entry level Credit Control role, looking for that next step up.