Branch Assistant

Plus One Recruitment

Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site.

Duties & Responsibilities
  • Prepare, pack, label, and dispatch customer orders accurately and efficiently.
  • Support vehicle loading activities and help ensure stock is transported safely and securely.
  • Maintain high standards of warehouse, trade counter, and branch cleanliness.
  • Provide excellent customer service in person, over the telephone, and through account management activities.
  • Assist customers with enquiries, product availability, alternative product recommendations, and order updates.
  • Support cash handling processes, daily banking activities, and account monitoring procedures.
  • Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives.
  • Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities.
Education & Skills Required
  • Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous.
  • Excellent organisational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Professional, positive, and customer-focused approach.
  • Good numerical skills and attention to detail.
  • Ability to work effectively as part of a team and contribute to shared objectives.
Working hours:
  • 7.40am - 4.40pm (mon-fri), 40 mins lunch break
  • Alternating Saturday mornings (paid as overtime)
  • 28 days annual leave, rising with service to a maximum 33 (additional holiday purchase scheme)
  • Healthshield Cashback plan.
If you have the skills, enthusiasm, and commitment to succeed in a fast-paced branch environment, we would love to hear from you. Apply today and take the next step in your career within the building supplies sector.
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Application opens at the source listing. Free for jobseekers.

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