Credit Control Team Leader

Location: Port Talbot
Salary: £35,000 - £40,000 per annum
Job Type: Permanent, Full-Time
Employer: Confidential

An exciting opportunity has arisen for an experienced Credit Control Team Leader to join a successful and growing business based in Port Talbot. This permanent position offers the chance to lead an established credit control team while playing a key role in improving cash flow, reducing aged debt, and supporting the wider finance function.

This role would suit an ambitious credit professional looking for long-term career development and progression within a forward-thinking organisation.

• Lead, coach, and develop the Credit Control team to achieve individual and departmental targets.
• Oversee the collection of outstanding debt and ensure customer accounts are managed effectively.
• Monitor aged debt and implement strategies to improve cash collection performance.
• Resolve escalated customer queries and payment disputes in a timely manner.
• Produce regular reports and KPI analysis for senior management.
• Review and improve credit control processes and procedures.
• Work closely with internal departments to strengthen customer relationships and minimise payment delays.
• Support month-end activities, reconciliations, and cash allocation processes.

• Previous experience in a Credit Control Team Leader, Senior Credit Controller, or supervisory credit control role.
• Strong understanding of credit control and debt recovery processes.
• Proven people management and leadership experience.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Confident using finance systems and Microsoft Excel.
• Results-driven with a proactive and hands-on approach.

• Competitive salary of £35,000 - £40,000 depending on experience.
• Permanent, full-time position.
• Clear opportunities for career progression and professional development.
• Supportive and collaborative working environment.
• Comprehensive benefits package.

If you are an experienced credit control professional with leadership experience and are looking for a new challenge with genuine progression opportunities, we would welcome your application. Apply today for a confidential discussion.