Customer Service Advisor

Brook Street

Customer Services Representative (6-Month FTC)

Brighton
£26,227 pro rata
⏰ Full-time
Monday to Friday 9am - 5.30pm - No weekends
Start date 29th June

Full training provided

Are you a great listener with a passion for helping people?

We're looking for a Customer Services Representative to join a busy customer support team. You'll handle inbound calls, resolve customer queries, service accounts, and deliver positive outcomes on every interaction.

Key Responsibilities

  • Handle inbound customer enquiries
  • Resolve queries and provide account support
  • Take ownership of issues through to resolution
  • Identify opportunities to improve processes
  • Work closely with colleagues across the team

About You

  • Customer-focused with strong problem-solving skills
  • Excellent communication and attention to detail
  • Able to work independently and as part of a team
  • Confident using Microsoft Office and Outlook
  • Previous customer service experience preferred

If you enjoy helping customers and making a difference every day, we'd love to hear from you.
Apply today for an immediate interview

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

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