Customer Service Assistant

Are you someone who enjoys helping people, thrives on customer interaction and is looking for a role with no weekend work?

Job Title: Customer Service Assistant
Location: Alness (Office Based)
Salary: £14.68 per hour
Job Type: Temporary, Full time (Approx. 12 Weeks)

The Opportunity
Our client is looking for a Customer Service Assistant to join their team on a temporary project based in Alness. This is an excellent opportunity for someone who enjoys helping customers, has strong communication skills, and is looking to gain experience within a busy customer-focused environment.

What’s on Offer
Salary: £14.68 per hour
Benefits: Weekly pay through the agency
Working Pattern: Monday to Friday, 9 am – 4 pm
Contract Length: Temporary assignment for approximately 12 weeks

About You
• Friendly, professional and customer focused approach
• Organised with strong attention to detail
• Comfortable handling a high volume of calls and enquiries
• Able to work efficiently as part of a team in a busy office environment

Key Responsibilities
• Answer incoming telephone calls from customers
• Assist with enquiries and requests relating to services
• Provide accurate information and guidance in a professional manner
• Record customer details and update relevant systems accurately

Requirements
• Previous customer service or telephone based experience
• Strong communication and interpersonal skills
• Good IT and data entry skills

How to Apply:
For any questions ahead of applying, contact Lauren at Global Highland.