Head of Property Maintenance Operations

Head of Property Maintenance Operations

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Head of Property Maintenance Operations. 

We have an exciting opportunity for a Head of Property Maintenance Operations to join our Property Maintenance Division at Bernicia. This role will be central to helping achieve our ambitions for the service, in addition to continuing to improve the experience we provide for our customers.

Please see the attached recruitment pack for this position, in which Bernicia’s Executive Director of Asset and Growth outlines how the scope of this role will make a real difference, touching people’s lives every day and ensuring repairs and maintenance are delivered in a way that is responsive, efficient and genuinely focused on customer needs.

Location: Ashington with occasional travel across our other operational areas, including offices and depots in Durham, Spennymoor and Berwick.

Salary: £70,536.00 per annum.

Car allowance of £2,142.00 pa.

In Lieu of car of £3,250.00 pa.

Contract: Permanent, 37 hours per week, Monday to Friday.

Flexibility on hours is expected as a Senior Leadership role.

Role Benefits:

28 days annual leave (plus bank holidays) for full-time employees.

Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full time education – that you may have.

Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.

Generous pension scheme with life insurance of 3 x salary.

Further information on our Head of Property Maintenance Operations vacancy is provided in the associated recruitment pack.

Please familiarise yourself with this pack, which sets out the role in more detail.

Please also see the associated Role Profile, for guidance on essential and desirable competencies required for our Head of Property Maintenance Operations role.

Bernicia & You.

At Bernicia, we believe a good home makes lots of other things possible. That belief sits at the heart of everything we do, and it is why we are so committed to providing great homes and services that do just that.

We’re all about helping people in need of housing. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.

We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

As a senior leader, you will play an important part in shaping our culture. We are proud of our Bernicia Way values system, and we are looking for someone who will lead with authenticity, visibility and purpose — someone who will inspire teams, encourage collaboration and help create an environment where people can do their best work.

You will be required to hold a current and valid driving licence.

Closing Date: 29th June 2026.

Interviews will be taking place week commencing 6th July.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.