Sales Support Executive

Sales Support Executive

Wetherby | £30,000 - £35,000 | Full-Time | Office Based

ST TALENT are recruiting for a Sales Support Executive to join a growing construction business based in Wetherby. This is a fantastic opportunity for an organised and customer-focused professional to join a busy commercial team in a varied role that combines customer service, sales support, order coordination and administration.

Working closely with the Sales Director and wider sales team, you'll play a key role in ensuring customers receive a seamless experience from initial enquiry through to delivery, whilst supporting the smooth running of the sales function.

The Role

As Sales Support Executive, you'll be the link between customers, sales and operations, ensuring enquiries, orders and deliveries are managed efficiently and professionally.

Key responsibilities include:

• Acting as the first point of contact for customer enquiries via phone, email and website enquiries
• Supporting customers throughout the sales and order process, providing updates and resolving queries
• Preparing quotations, processing orders and maintaining sales documentation
• Managing and following up customer enquiries to support the sales pipeline
• Coordinating deliveries and liaising with transport providers to ensure orders arrive on time
• Providing ETAs, obtaining proof of delivery and resolving any logistics issues
• Maintaining accurate CRM records and updating sales reports
• Supporting the Sales Director and wider sales team with reporting and administrative tasks
• Assisting with process improvements and ensuring a first-class customer experience

About You

We're keen to speak with candidates who have:

• Previous experience in a Sales Support, Customer Service, Internal Sales, Account Coordinator or Commercial Administration role
• Strong organisational skills and excellent attention to detail
• A proactive and solutions-focused approach to work
• Confident communication skills and the ability to build strong customer relationships
• Experience using CRM systems and Microsoft Office
• The ability to manage multiple priorities in a fast-paced environment

Experience within construction, manufacturing, distribution, building materials or a product-based environment would be advantageous but is not essential.

What's on Offer?

• £30,000 - £35,000 salary depending on experience
• 25 days holiday plus bank holidays
• Full-time office-based role in Wetherby
• Supportive and collaborative team environment
• Training and development opportunities
• Clear progression routes into customer-facing sales and leadership positions

If you're looking for a varied role where you'll have genuine responsibility and opportunities to develop your career, we'd love to hear from you.

This vacancy is being advertised by ST TALENT Ltd, an Employment Agency. Visit our website for more details.