Scheduling Planner

Location

North West London

Salary

Competitive, dependent on experience

The Opportunity

An established and growing fire, security, and technical services business is seeking an organised and proactive Operations & Procurement Coordinator to support the day-to-day running of its installation and maintenance operations.

This is a varied, hands-on role that combines scheduling, administration, procurement, and stock management. Working closely with the Office Manager, Project Managers, engineers, suppliers, and clients, you will play a key role in ensuring projects run efficiently and engineering teams are fully equipped and prepared.

The position offers genuine responsibility, visibility across the business, and opportunities for long-term progression within a growing organisation.

Key Responsibilities

Scheduling & Administrative Support

• Coordinate engineer schedules and diary management for installation and maintenance activities
• Book and organise engineer visits, ensuring resources and equipment are available
• Handle client enquiries and communications professionally via phone and email
• Produce, chase, and maintain operational and compliance documentation
• Support Project Managers with administrative and coordination tasks

Procurement & Stock Management

• Manage procurement activities across the business
• Place orders with suppliers following approved processes
• Maintain accurate stock records within company systems
• Prepare equipment and kit packs for engineering teams
• Manage product returns and supplier warranty processes (RMA)
• Conduct supplier price comparisons and maintain pricing information
• Coordinate stock requirements with operational teams
• Monitor PPE, uniforms, tools, and calibrated equipment
• Carry out monthly and periodic stock audits

Reporting & Coordination

• Attend weekly operational planning meetings
• Produce and distribute operational reports
• Liaise regularly with engineers and project teams regarding upcoming requirements
• Assist with onboarding new starters through preparation of equipment, tools, and uniforms

Skills & Experience Required

Essential

• Previous experience in an operations, coordination, administration, scheduling, or procurement role
• Excellent organisational and time management skills
• Proficient in Microsoft Office applications
• Ability to prioritise multiple tasks in a fast-paced environment
• High attention to detail and accuracy
• Self-motivated with the ability to work independently

Desirable

• Experience within Fire & Security, Facilities Management, M&E, Construction, or Technical Services

What's on Offer

• Competitive salary
• Ongoing training and professional development
• Long-term career progression opportunities
• Stable and growing business environment

Career Progression

This role sits at the centre of the business's operational function and provides exposure to project delivery, maintenance, procurement, compliance, and client services. Successful candidates will have the opportunity to progress into more senior operational and coordination positions as the business continues to grow.