Service Advisor

Job Title: Service Advisor

Start Date: ASAP - End of month

Location: GU3 1NE

HOURS: Mon - Fri - 8am to 5.30pm -

Overview

An urgent requirement for a Service Advisor to join a busy, customer-focused environment. This role requires strong communication skills, organisation, and a warm, welcoming approach.

Key Responsibilities

• Greet and check in customers, booking in vehicles
• Explain works required and obtain signed authorisation via job cards
• Some invoice work
• Calling recent purchase customers, provide regular service updates to customers
• Handle incoming calls and customer enquiries
• Complete admin tasks and update systems (e.g. Kerridge)
• Maintain a welcoming front desk, offering refreshments

Key Skills & Attributes

• Customer-facing experience (Service Advisor experience desirable)
• Strong communication and organisational skills
• Confident managing calls and face-to-face interactions
• Friendly, patient, and approachable
• Positive, calm, and proactive attitude
• Experience working within car show rooms

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.