Accommodation Placement Manager
Vox Network Consultants
Location: East London
Rate: £46.87 per hour Umbrella
Contract: 3-Month Ongoing Contract
Hours: Monday to Friday, 9:00am – 5:00pm
Working Pattern: Hybrid – Minimum 2 Days in the Office / 3 Days Working from Home
Key Responsibilities
- Lead and manage a team of Accommodation Placement Officers delivering a high-quality operational service.
- Oversee the placement of homeless households into all forms of temporary accommodation.
- Ensure the Council meets and discharges its statutory duties under homelessness legislation.
- Manage accommodation placements into:
- Temporary Accommodation
- Private Rented Sector Offers
- In-house Acquired Properties
- Local Space Schemes
- More Homes Initiatives
- Private Sector Leasing Schemes
- Capital Letters and other accommodation initiatives
- Ensure effective utilisation of accommodation stock and minimise void periods.
- Manage nomination processes and ensure contractual timescales are achieved.
- Monitor accommodation availability and demand to maximise placement opportunities.
- Implement effective processes to reduce costs through prompt cancellation of unused bookings.
- Ensure accurate casework, placement records and financial information are maintained.
- Produce performance reports, management information and service analysis.
- Develop and maintain strong relationships with accommodation providers, landlords and partner organisations.
- Drive continuous improvement across placement processes and service delivery.
- Significant experience within homelessness, temporary accommodation or housing needs services.
- Experience managing accommodation placement teams within a local authority setting.
- Strong knowledge of homelessness legislation and statutory housing duties.
- Experience managing temporary accommodation portfolios and placement services.
- Proven ability to manage voids, nominations and accommodation utilisation.
- Experience working with private rented sector accommodation and housing providers.
- Strong understanding of housing procurement and accommodation supply initiatives.
- Experience managing budgets, financial controls and cost reduction initiatives.
- Excellent understanding of Housing Act 1996 Part VII and Homelessness Reduction Act 2017.
- Strong leadership and staff management skills.
- Excellent stakeholder engagement and partnership working abilities.
- Strong performance management and reporting experience.
- Ability to work in a fast-paced, high-demand housing environment.
- Excellent communication, negotiation and problem-solving skills.
If you have a proven background in homelessness services, temporary accommodation management and leading housing placement teams within a local authority environment, we'd be keen to hear from you.
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