Account Handler

Commercial Account Handler

Location: Manchester City Centre

Salary: £35,000 - £40,000 + Benefits

Job Type: Full-time, Permanent

About the Business

We are a well-established and one of the UK's largest insurance brokerage, known for delivering tailored insurance solutions and outstanding client service. Due to continued growth, we are looking to recruit an experienced Commercial Account Handler to join our dynamic team.

This is a fantastic opportunity to be part of a supportive environment where your expertise will be valued, and you'll play a key role in managing and developing client relationships.

The Role

As a Commercial Account Handler, you will be responsible for managing a portfolio of commercial clients, providing comprehensive support across renewals, mid-term adjustments, and new business. You will work closely with Account Executives and insurers to ensure clients receive the most suitable cover and a high standard of service at all times.

Key Responsibilities for the Commercial Account Handler include:

• Manage a portfolio of commercial insurance clients across various sectors
• Handle renewals from start to finish, ensuring retention and profitability
• Process mid-term adjustments and policy changes accurately and efficiently
• Obtain quotes from insurers and negotiate terms where appropriate
• Build and maintain strong client relationships, acting as a key point of contact
• Liaise with insurers, underwriters, and internal teams to deliver the best outcomes
• Ensure all documentation and systems are updated accurately and in line with compliance standards
• Support Account Executives with new business opportunities

Skills & Experience Required for the Commercial Account Handler:

• Previous experience in a Commercial Account Handler or similar insurance role
• Strong knowledge of commercial insurance products (e.g. Property, Liability, Commercial Combined)
• Excellent communication and relationship-building skills
• Strong organisational skills with the ability to manage multiple tasks and deadlines
• High attention to detail and accuracy
• Experience using insurer/broker systems and portals
• Cert CII qualified (or working towards) is desirable

What's on Offer for the Commercial Account Handler: 

• £35,000 - £40,000 DOE 
• Hybrid/flexible working options
• Support with professional qualifications (CII)
• Clear career progression opportunities
• Friendly, collaborative team environment
• Holiday entitlement of 26 days plus bank holidays, increasing with length of service
• Pension scheme 
• 24-hour support for physical and mental well being
• Company awards 

Apply Now

If you're an experienced Commercial Account Handler looking for your next opportunity within a growing and supportive business, we'd love to hear from you. Please contact Mandy at Time Recruitment.