Account Manager - Branded Merchandise / Garments / Promotional

NEW VACANCY (SC3668)

ACCOUNT MANAGER - BRANDED MERCHANDISE / GARMENTS / PROMOTIONAL

WEST YORKSHIRE

£Open Depending on Experience, Flexi Time, Free Drink Friday + Free Parking + Social Events

Hours - 8am - 4.30pm (can start / finish earlier or later)

Our client is a leading provider of personalised clothing, promotional products, and PPE solutions. They specialise in offering a comprehensive range of services, including embroidery, transfer print, direct-to-film print, and direct-to-garment print, catering to diverse client needs. Their commitment to quality and customer satisfaction has established them as a trusted partner for businesses seeking customised apparel and merchandise.

They are seeking a dynamic and results-driven Account Manager to join their team. The successful candidate will serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering long-term relationships. This role involves managing a portfolio of clients, identifying opportunities for growth, and collaborating with internal teams to deliver exceptional service.

Key Responsibilities:

• Act as the lead point of contact for all matters specific to your accounts.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts and customers.
• Ensure the timely and successful delivery of their solutions according to customer needs and objectives.
• Clearly communicate the progress of initiatives to internal and external colleagues.
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.

Qualifications:

• Proven work experience as an Account Manager, Key Account Manager, Senior Account Manager, or relevant role.
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.
• Solid experience with CRM software.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening & negotiation abilities.
• Strong verbal and written communication skills.

To apply for the role please send a copy of your CV