Administration & Reception Coordinator

Sewell Wallis are currently working with a well-established care provider, based on the outskirts of Leeds (East), who are looking for an Administration & Reception Coordinator. This is a varied and rewarding role that combines front-of-house responsibilities with administration and operational support. Acting as a first point of contact, you will play a key role in creating a welcoming and professional environment whilst ensuring the smooth day-to-day running of the home.

This is a predominantly people facing role, that will enable you build relationships and make a real difference in delivering a positive experience for residents and their families. Alongside managing reception and enquiries, you'll support a range of administrative, HR and payroll-related activities, making this an integral role within the organisation.

What will you be doing?

• Acting as the face of the home, providing a warm, professional and welcoming experience for residents, families, visitors and external stakeholders.
• Managing the reception area, greeting visitors, handling enquiries and ensuring all visitors are signed in and directed appropriately.
• Answering incoming calls and emails, responding to enquiries and ensuring messages are passed on promptly to the relevant teams.
• Managing enquiries relating to potential new residents, respite care and day care services, arranging tours of the home and supporting families throughout the enquiry process.
• Coordinating assessments for prospective residents and maintaining accurate records and documentation.
• Supporting the onboarding process for new employees, ensuring all required documentation is collected and submitted within required timescales.
• Providing payroll administration support, including timesheets, absence records and employee paperwork.
• Liaising with agencies to arrange temporary staffing cover when required.
• Managing petty cash, maintaining accurate records and ensuring appropriate controls are followed.
• Coordinating meetings, training sessions and events, including room preparation and hospitality requirements.
• Monitoring stock levels and ordering office supplies, PPE, uniforms, stationery and other essential items.
• Supporting managers with general administration, compliance documentation, record keeping and day-to-day operational requirements.

What skills are we looking for?

• Previous experience within an administration/reception position, or within a similar role.
• Strong communication skills with the confidence to interact with a wide range of people and a professional, approachable and friendly manner.
• Excellent organisational skills and the ability to manage a varied workload.
• Good working knowledge of Microsoft Office, including Outlook and Word.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work independently whilst supporting a wider team.
• Experience within a care, healthcare or social care environment would be advantageous but is not essential.

What's on offer?

• Opportunity to join a supportive and established organisation.
• Friendly and collaborative working environment.
• Opportunity to make a genuine difference to residents, families and colleagues.
• Stable and rewarding long-term career opportunity.

If you're an organised and people-focused professional looking for a new opportunity, then we'd love to hear from you. Apply now or get in touch with Eleanor Kirk for more details.

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.