Administrator

Our client is seeking a highly organised and customer-focused Administrator to join their successful and growing team.

This is a fantastic opportunity for an experienced administrator who enjoys delivering exceptional customer service, coordinating multiple tasks, and building strong relationships with clients and stakeholders. Working within a busy and professional environment, you will play a key role in ensuring the smooth day-to-day running of operations while providing outstanding support to both customers and colleagues.

If you're an experienced administrator with a passion for customer service and enjoy building strong relationships, this could be the perfect next step in your career.

Key Responsibilities:

• Acting as a primary point of contact for clients
• Delivering exceptional customer service and responding promptly to enquiries via telephone, email, and in person
• Coordinating service requests and liaising with external suppliers to ensure tasks are completed efficiently
• Managing diaries, appointments, meetings, and schedules
• Supporting administrative processes and maintaining accurate documentation
• Maintaining accurate records and updating internal systems
• Assisting with compliance administration and ensuring documentation is up to date
• Monitoring and following up on ongoing matters to ensure excellent customer satisfaction
• Supporting the wider team with day-to-day administrative duties
• Building strong and lasting relationships with clients, suppliers, and stakeholders
• Ensuring all parties are regularly updated and informed throughout ongoing projects and activities

Experience and Skills Requirements

• Previous experience within administration, customer service, office support, or a similar role
• Exceptional customer service skills with a genuine passion for helping people
• Strong administrative and organisational abilities with excellent attention to detail
• Professional communication skills, both written and verbal
• Experience dealing with multiple stakeholders and managing competing priorities
• Confident IT skills, including Microsoft Office and CRM systems
• A proactive and solutions-focused approach to work
• Professional, polished, and personable manner
• Ability to work independently and as part of a collaborative team
• Experience supporting clients or working within a professional services environment would be advantageous
• Full UK driving licence would be beneficial

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.