Administrator

Location: Redditch, West Midlands
Hours: Full-time, 37.5 hours per week
Salary: £12.71 per hour + holiday pay
Contract: Temporary (3–6 months, potential permanent)
Start Date: ASAP

This is a great opportunity to join a fast-growing, friendly team as an Administrative & Customer Service Support, and if you prove yourself, progress into a permanent Client Services Executive role.

Our client is based in Redditch, and working with major retail brands. We need reliable support while we recruit for a permanent position.

If you're organised, friendly, and eager to develop new skills in a creative environment, this could be exactly what you're looking for.

• Temporary position starting immediately — perfect if you need flexible work
• Real progression opportunity — strong performers will be considered for the permanent Client Services Executive role
• Learn new skills (FileMaker database, Xero accounting software)
• Friendly, supportive team environment in a creative business
• Varied day-to-day work across customer service, admin, and operations
• No specialist experience required — just reliability and willingness to learn
• Fair hourly rate (£12.71) plus paid holiday
• On-site in Redditch — vibrant, modern industrial premises

• Providing customer service support — answering client queries professionally and courteously
• Administrative support — data entry, filing, records management, document organisation
• Assisting with scheduling and production updates in our FileMaker database
• Supporting the procurement team — helping with material ordering and supplier coordination
• Contributing to month-end processes and basic finance support
• Arranging couriers and shipping documentation as needed
• Learning our systems (FileMaker, Xero, Excel) with training provided
• Supporting the team across operations, client services, and production as directed

Essential:

• Reliable, organised, and professional approach
• Friendly and flexible with a can-do attitude
• Good written and verbal communication skills
• Comfortable with computers and willing to learn new software
• Attention to detail and accuracy
• Ability to work in a busy, friendly team environment

Desirable:

• Previous administrative or customer service experience
• Familiarity with databases or accounting software
• Interest in POS manufacturing or retail industry

This temporary Administrative & Customer Service Support position is in Redditch and offers a brilliant stepping stone into a permanent Client Services Executive role. You'll support our operations team across scheduling, client services, procurement, and general administration while learning our systems. No specialist qualifications needed — we're looking for reliability, friendliness, and willingness to develop. The role has genuine potential to transition to permanent employment if you perform well.

Ready to Apply?

We’re reviewing CVs for this temporary role now — early applications are highly encouraged as this one won’t hang around!

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About Arden Personnel

We recruit across Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick and Stratford-upon-Avon. We’re an equal opportunities employer, placing talented people across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. Your next opportunity could be just a call or click away.

We're a fast-growing POS design and manufacturing company based in Redditch, working with some of the world's biggest retail brands. We're an equal opportunities employer with a creative, supportive team environment. We recruit across Administration, Customer Service, Operations, and more across the West Midlands.