Administrator

Pertemps North Midlands

Order Processing / Administration Assistant
📍 Location: Marchington
💷 Pay Rate: £13.49 per hour
🕒 Hours: 8:30am – 4:30pm, Monday to Friday

We are looking for a reliable and detail-oriented individual to join our team in an Order Processing / Administration role. This is a great opportunity for someone with strong organisational skills who enjoys working in a fast-paced operational environment and delivering excellent customer service.
Key Responsibilities
  • Accurately enter and process customer orders using the company’s order management system
  • Review order information to ensure completeness and product availability
  • Communicate with customers regarding order details, shipment dates, and any discrepancies
  • Coordinate with warehouse and logistics teams to schedule timely dispatches
  • Monitor order status and proactively resolve issues such as delays, backorders, or stock shortages
  • Maintain accurate records of orders, shipping documents, returns, and adjustments
  • Respond to internal and external enquiries regarding order progress and delivery updates
  • Ensure all orders comply with company procedures, customer requirements, and quality standards
Skills & Experience
  • Previous experience in order processing, administration, or a similar operational role is desirable
  • Strong attention to detail and accuracy
  • Basic proficiency in Microsoft Excel and Outlook
  • Excellent written and verbal communication skills
  • Confidence using order management systems (training will be provided)
  • Strong organisational and time-management abilities with the capacity to multitask effectively
What We’re Looking For
  • A customer-focused and professional approach
  • Reliable, punctual, and committed to high standards of work
  • Strong communication and problem-solving skills
  • Flexible attitude towards tasks and working hours
  • A responsible approach to health and safety compliance
If you are organised, motivated, and enjoy working as part of a supportive team, we would love to hear from you.
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