Admissions Advisor

Admissions Advisor

We are currently looking for an Admissions Advisor join our Admissions Team in Newcastle.  

Are you passionate about widening participation in higher education and supporting non-traditional learners on their journey to academic success? As an Admissions Advisor, you’ll play a vital role in guiding applicants through every step of the admissions process, helping them transition into higher education with confidence and clarity. 

This role is perfect for someone who thrives on providing personalised support, has a keen eye for detail, and is committed to equity in education. You’ll be working with applicants who may be returning to study, changing careers, or entering university via non-standard routes, making your work both meaningful and impactful. 

What we are looking for:  

• Managing applications from enquiry through to enrolment, ensuring a smooth and supportive admissions journey.
• Acting as the primary point of contact for applicants, offering advice on entry routes, funding options, and progression opportunities.
• Conducting structured admissions interviews to assess academic readiness, motivation, and support needs.
• Evaluating non-traditional applications using agreed frameworks, recognising professional experience and performance-based evidence.
• Collaborating with partnership colleagues to align admissions processes with institutional policies and standards.
• Providing guidance on Student Finance England eligibility and compliance requirements.
• Supporting applicant conversion through personalised communication and outreach activities.
• Identifying early indicators of risk to retention and flagging support needs ahead of enrolment.
• Contributing to continuous improvement of admissions processes and frameworks.

Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. 

Person Specification 

Education  

• Educated to A Level or above. 

Experience (Desirable)  

• Experience in admissions, recruitment, or student services within further or higher education. 

• Familiarity with UK higher education systems, Student Finance England, or widening participation initiatives. 

• Experience conducting interviews or assessments. 

• Experience working with non-traditional or mature learners. 

Skills 

• Strong administrative skills with the ability to manage a busy workload and meet tight deadlines. 

• Excellent customer service skills and a high level of professionalism. 

• Strong written and oral communication skills. 

• Exceptional attention to detail, cultural awareness, and sensitivity. 

• Competent user of Microsoft Office and adaptable to new student record systems. 

• A strong commitment to widening participation and student-centred admissions. 

In particular, you will: 

• Treat all students and staff with dignity, building relationships rooted in mutual respect. 

• Have regard for the need to safeguard students’ well-being, developing and maintaining a full understanding of current policies and procedures. 

• Show tolerance of and respect for the rights of others. 

• Maintain high standards of attendance and punctuality. 

• Help to create and maintain a safe working environment for everyone. 

Please see attached job description for further job role information.  

What does Cambridge Education Group do? 

Cambridge Education Group is an international education provider that offers a range of services such as Pathway and Pre University Programs, Pre University Education, Preparatory education through foundations and master’s programmes, English Language courses, University application guidance along with creating Internship opportunities.  

Why will you love working here? 

Whether you work in one of our OnCampus or Managed Campus centres, in CEG Online supporting one of our many partner universities, or as part of one of our central service functions you will find a friendly, fast-paced and supportive work environment created by our diverse range of colleagues. 

Employee Values  

At Cambridge Education Group we believe that in living our values every single day we Achieve More for everyone around us, and in so doing makes it a great place to work. 

Expert – Each individual strives to demonstrate expertise in everything they do, from previous experiences or acquiring new, relevant skills and know-how. We are great at sharing our knowledge to help our students, fellow colleagues and partners Achieve More. 

Authentic – Our actions are taken, and decisions made, in line with our vision and mission; we trust everyone to do the right thing and deliver what they say they will through genuine, open and honest dialogue. We bring our whole selves to work, maximising our diversity to Achieve More. 

Innovative – We continually improve all aspects of what we do, being solution-focused to affect change on our path to Achieve More.  All colleagues share their ideas, big and small, and are flexible to new practices, approaches and ways of working. 

 Benefits  

* Perkbox (includes hundreds of discounts on brands)  

* Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as a dedicated Mental Health Support Network. 

* Private Medical  

* Life Assurance  

* Cycle to work scheme 

* Car Leasing 

* Discounts with childcare providers during School holidays  

* Staff Discount on CEG Digital courses  

* Mentoring scheme  

* Enhanced annual leave entitlement  

CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment.  All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre- based roles, this will include ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Children Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company’s commitment to Equal Opportunities within the workplace. 

Admissions Advisor application closing date - 09/06/2026