After Sales Director

After Sales Director - Automotive

We are seeking an exceptional After Sales Director to lead and transform the operational performance of one of the region's largest automotive aftersales operations.

This is a high-profile leadership role responsible for the strategic direction, operational excellence, and commercial performance of our pre-sales preparation, service, maintenance, repair and bodyshop operations across two major sites.

With responsibility for two Workshops with 24 ramps, multiple operational departments, and a team of approximately 75 employees, this position requires a proven leader who can drive performance, develop people, implement best-in-class processes, and deliver outstanding customer and commercial outcomes.

Salary - (six figure) Neg £££ - Senior Executive level salary & benefits package

Ideal Location - Northwest England / Liverpool, Manchester and surrounds -Relocation is an option for the right person

The Role & About You

• Full accountability for the performance, profitability and strategic direction of all pre-sales preparation and aftersales operations across two sites.
• Lead, coach and develop a management team and workforce of approximately 75 employees.
• Create a culture of accountability, engagement and continuous improvement.
• Design and implement systems, processes and KPIs that drive operational excellence.
• Oversee vehicle preparation, service, maintenance, repair and bodyshop functions, ensuring seamless operational delivery.
• Manage budgets, resources and departmental performance to maximise efficiency and profitability.
• Act as a key member of the senior leadership team, influencing business strategy and operational decision-making.
• Proven experience leading large-scale automotive operations within a dealership group, fleet operation, workshop network, vehicle preparation business or automotive logistics environment.
• Strong commercial awareness combined with exceptional leadership and people development skills.

What Success Looks Like

• Increased workshop utilisation, productivity and labour recovery.
• Improved customer satisfaction, retention and aftersales revenue performance.
• Stronger operational controls and measurable efficiency gains across all departments.
• A highly engaged leadership team capable of driving performance and developing future talent.
• Consistent delivery of financial targets, profitability and business growth.
• Scalable operational structures that support the continued expansion and success of the business.

If you are a strategic leader with the drive, experience and ambition to make a significant impact within a large automotive operation, we would welcome your application.

To Register your interest

Contact Robert Cox - Senior Recruitment Consultant at Glen Callum Associates Ltd on (phone number removed) and email your CV

We can not accept overseas applications for this role.

JOB REF: 4359RC After Sales Director - Automotive