Airside Support / Customer Service

Role : Airside Support / Customer Service

Location : Stansted Airport

Hours : Start times vary depending on the flights in and out of the Airport with start times as early as 03:00 am.

Starting Pay £14.50 increasing to £17.09 per hour

An excellent opportunity has arisen for Airside Support staff to work us at our long standing client at the Airport.

Benefits of an Airside Support worker:

• Reduced rate travel card for the buses and trains
• Varied role
• Discounts within the Airport

Airside Support main duties:

• Assisting passengers in loading their trays – this means ensuring their items are presented correctly for x-ray screening and they’re profiled for items to be screened by x-ray to reduce the number of rejected trays.
• Re-stacking of trays ready for passengers.
• Help manage queues in and around the central search areas and prioritise any passengers whose flights may be departing sooner.
• Ensuring that all specified service standards are maintained and that passengers receive excellent customer service as they move through the Terminals security process in a safe and efficient manner.

This is not a Monday to Friday role as the airport is a 24/7 operation. 

The work is seasonal. 

If interested in this Airside Support role, please apply.

All candidates will need a 5 year checkable work, study history and a criminal records check