Apprenticeship Skills Coach – IT Support Technician (Level 3)

Pertemps Specialist Talent Solutions

Apprenticeship Skills Coach – IT Support Technician (Level 3)
Salary: £38,000 – £45,000
Location: Remote (occasional travel to London, up to four times per year)
Contract: Permanent
Benefits include:
  • Competitive salary of £38,000 – £45,000
  • Fully remote working
  • 24 days’ annual leave plus bank holidays
  • Excellent career development and progression opportunities
  • Supportive, people‑focused culture
We are pleased to be recruiting on behalf of a nationally recognised training provider with over 20 years’ experience delivering high‑quality apprenticeships and professional development programmes across the UK. They are seeking an experienced Apprenticeship Skills Coach – IT Support Technician (Level 3) to support learners throughout their apprenticeship journey.

This is a fantastic opportunity for an experienced Assessor who is passionate about learner development and is looking for a flexible, remote role with strong progression opportunities.
The role:
  • Manage and support a caseload of apprentices studying the IT Support Technician Level 3 standard
  • Conduct regular progress reviews, coaching sessions, and one‑to‑one mentoring to support learner development
  • Assess learner knowledge, skills, and behaviours (KSBs) in line with the apprenticeship standard
  • Support learners with portfolio development, assignments, and exam preparation to ensure readiness for End Point Assessment (EPA)
  • Maintain accurate and timely learner records using an e‑portfolio system
  • Liaise with employers to monitor learner progress and ensure apprenticeship requirements are met
  • Provide guidance to help learners overcome challenges during their apprenticeship
  • Contribute to the continuous improvement of teaching and assessment practice within the team
About you:
  • Assessor qualification (CAVA, TAQA, or equivalent) – essential
  • Level 3 Teaching Award (or willingness to work towards) – desirable
  • Level 3 or above qualification in a relevant IT subject – essential
  • Previous experience assessing IT apprenticeships, ideally IT Support Technician, with knowledge of networking
  • Confident managing a remote caseload and building strong relationships with learners and employers
  • Strong organisational and communication skills, with the ability to motivate and support learners to achieve their potential
If you’re an experienced IT Assessor looking for a flexible role with a growing organisation, we would love to hear from you.

To apply or find out more, please get in touch on (phone number removed).
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