Area Cleaning Manager

Area Cleaning Manager

Reports to: Account Manager
Location: Central London
Contract: Full-time
Salary: £32,000

About Our Client

Our Client is a B Corp certified cleaning and facilities partner, recognised for professionalism, care, sustainability and innovation. They deliver services that create a measurable positive impact for people, clients and the planet.

Role Purpose

The Area Cleaning Manager is responsible for the day-to-day management of site-based teams, ensuring staff, materials and equipment are in place to deliver safe, effective and high-quality cleaning services.

They lead Supervisors, Team Leaders and Operatives, with a focus on wellbeing, operational delivery, compliance and payroll accuracy.

Primary relationships are with site teams, while the Account Manager manages client relationships.

The role is 40 hours per week, typically 09:00–17:00, with flexibility required for early starts, late finishes or occasional out-of-hours work.

Key Responsibilities

Team Management

• Ensure all sites are fully staffed and cover absences or vacancies.
• Lead onboarding, induction and training compliance (including Uhub training at 95%).
• Motivate and support staff, promoting a positive working culture.
• Manage leave, attendance, performance and conduct issues.

Operational Delivery

• Ensure daily cleaning meets contract and company standards.
• Maintain at least 90% Timegate usage for attendance and rota management.
• Ensure equipment, materials and consumables are available and in working order.
• Maintain cleaning schedules, frequency charts and site documentation (BICSc standards).
• Resolve day-to-day operational and health & safety issues.

Payroll & Administration

• Record attendance and submit accurate payroll data.
• Resolve payroll discrepancies and manage labour cost changes.
• Support Finance and People Teams with workforce updates.

Health & Safety & Compliance

• Promote a zero-harm culture and safe working practices.
• Carry out regular site H&S checks and manage incidents.
• Maintain COSHH, PPE and compliance documentation for audit readiness.

Mobilisation & Demobilisation

• Support mobilisation of new contracts, including staffing, training and equipment setup.
• Ensure all documentation, materials and systems are in place before go-live.
• Support demobilisation, including equipment return and supplier closure.

Environmental Responsibility

• Promote sustainable products and reduce chemical usage.
• Track product usage and support recycling and waste reduction initiatives.
• Share sustainability updates with the Account Manager.

Social Value & Collaboration

• Promote inclusivity, Real Living Wage and staff development.
• Work closely with the Account Manager on performance and improvement plans.
• Share best practice across sites and support community initiatives.

Reporting & Continuous Improvement

• Maintain accurate records of audits, incidents and corrective actions.
• Use site data to identify trends and improve performance.
• Support KPI and SLA performance reviews.

Employee Relations

• Support disciplinary, investigation and performance processes.
• Coach supervisors and manage staff issues fairly and professionally.
• Maintain confidentiality at all times.

Values & Culture

Act in line with Teamship Code and company values: integrity, respect, fairness and a pioneering spirit. Lead by example and foster a positive, high-performing culture.

Key Measures of Success

Performance is measured against KPIs including staffing levels, payroll accuracy, training compliance, health & safety standards and operational performance.