Assessment And Support Officer

We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy.

The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives.

You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer service, or local government would be advantageous.

What You Need to Do Now
If you are interested in this Housing Service Development Officer role and meet the criteria above, please click APPLY NOW and send us your CV.
If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion.

Footnote
If you feel that this Housing Service Development Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Transformation, Housing Strategy, Service Improvement and Project Management roles across the UK and would be pleased to speak with you confidentially.
Even if you are currently satisfied in your role, we welcome calls from housing transformation professionals looking to build future connections.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.