Assistant Highways Support Officer

Assistant Highways Support Officer

Location: Stevenage, SG1 2ST

Permanent, Full Time

Our client, Ringway, a trusted provider of highways services to the public sector, is seeking an Assistant Highways Support Officer.

As an Assistant Highways Support Officer, you will play a hands-on role in keeping local roads safe, efficient and well maintained. Working closely with the Highways Support Officer, you will support enquiries, inspections and site activity, while helping to deliver works that make a visible difference for road users and communities.

Key responsibilities

• Investigate and assess highway enquiries using internal systems
• Prepare clear responses to enquiries, directly or with support teams
• Support Category 2 scheme selection and job raising on Confirm
• Produce job packs and assist with works ordering processes
• Carry out site audits during live works to check safety and quality
• Undertake insurance inspections and related assessments
• Support vegetation related processes through the LICE framework
• Help manage and monitor traffic signal maintenance and planning
• Promote safe working practices across all highway operations

Essential skills and requirements

• Strong administrative skills with Microsoft Office applications
• Confidence using highway maintenance systems such as Confirm or Esri
• Clear written communication, including reports and responses
• High attention to detail and accuracy in day to day work
• Practical understanding of highway maintenance activities
• Awareness of safety, quality and environmental obligations
• Ability to work collaboratively with colleagues and stakeholders
• Willingness to attend sites and work from a depot environment

This role suits someone who enjoys practical problem solving, working outdoors as well as with systems, and contributing positively to a team delivering vital public services.