Assistant Manager

Are you a passionate retail leader with a flair for luxury service and client experience? This is an exciting opportunity to join a market-leading luxury retailer renowned for exceptional standards, innovation, and a premium customer journey.

We're looking for an ambitious Assistant Manager to support the leadership of a high-performing Belfast store. This role is ideal for someone who thrives in a fast-paced, service-driven environment and is motivated by delivering unforgettable customer experiences while developing a successful team.

• Previous management experience within luxury retail, premium retail, hospitality, or a client-focused service environment
• A polished and professional approach, with the confidence to lead in a high-end setting
• Strong commercial awareness with experience managing KPIs, sales performance, and store budgets
• A passion for delivering exceptional service to high-value and VIP clientele
• Experience building strong customer relationships through CRM, aftercare, and personalised service
• A collaborative leader who can inspire, coach, and motivate a team to achieve outstanding results
• Commercially driven with the ability to work closely with business development teams to grow key markets and opportunities

• Supporting the Store Manager in leading, developing, and motivating a high-performing team
• Driving sales and service excellence through exceptional customer experiences
• Creating a luxury in-store environment with outstanding visual presentation and operational standards
• Building lasting relationships with clients through VIP events, exclusive services, and personalised aftercare
• Leading by example on the shop floor, inspiring confidence, energy, and professionalism
• Using CRM strategies and clienteling to maximise customer loyalty and repeat business
• Ensuring every customer interaction exceeds expectations and reflects the brand's premium reputation

• Salary up to £40,000
• Highly rewarding bonus structure
• Regular performance incentives throughout the year
• 34 days holiday including bank holidays
• Generous product discounts
• Private medical and healthcare benefits
• Opportunities to attend exclusive internal and external events
• Ongoing training, development, and professional qualifications
• Genuine progression opportunities with a thriving and ambitious luxury retailer

If you're an energetic and commercially driven retail leader looking for your next challenge in luxury retail, we'd love to hear from you. Apply now and take the next step in your career with a brand that truly values excellence and progression.

BBBH36207