Automotive Service Advisor

If you’re looking for a long-term career with a well-established company who will return your hard work with amazing company benefits and fantastic progression opportunities this is the right choice for you.

What Service Advisors are offered:

• Full Time / Permanent
• Monday to Friday 8am – pm
• No Weekends
• Staff perks - Days out at the races, summer parties
• Free on-site parking

Key Tasks of a Service Advisor:

• Answering the telephone & dealing with customer enquiries.
• Dealing with customer enquiries on the Service Reception counter.
• Liaising with the team of technicians.
• Managing the shifts work load in accordance with customer expectations.
• Managing service bookings on day to day basis
• Assisting with managing the collection and delivery driver diary
• Helping to move vehicles in the yard when required to do so
• Liaising with Subcontractors to arrange works and chasing when required
• To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner

Requirements of a Service Advisor

• 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry
• Must have a valid UK driving licence
• Must have an eye for detail and able to use various Microsoft packages and Outlook
• Have excellent customer service skills