Automotive Service Advisor

What Service Advisors are offered:

• Full Time / Permanent
• Monday to Friday 8:30am – 5:30pm
• Alternating Saturdays 8:30am-1pm
• Salary £28,000 - £40,000 dependant on industry experience

Key Tasks of a Service Advisor:

• Answering the telephone & dealing with customer enquiries.
• Dealing with customer enquiries on the Service Reception counter.
• Liaising with the team of technicians.
• Helping manage the work load in accordance with customer expectations.
• Managing service bookings on day to day basis
• Assisting with the collection and delivery of customers vehicles
• Helping to move vehicles in the yard when required to do so
• Liaising with Subcontractors to arrange works and chasing when required
• Dealing with invoicing
• Assisting with ordering parts and returns when required to do so
• Handling payments from customers
   

Requirements of a Service Advisor

• 4+ years experience within an Automotive Service Advisor position or similar role within the automotive industry
• Must have a valid UK driving licence
• Must have an eye for detail and able to use various Microsoft packages and Outlook
• Have excellent customer service skills