Billing & Income Coordinator
Southdown
Location: Lewes Salary: £31,687 per annum Hours: 37 per week
What you’ll be doing:The Billing & Income Coordinator has full responsibility for billing all of Southdown’s income and will support with cashflow management and aged debt collection.
The role will:
- Have full responsibility for billing and invoicing cycles
- Be responsible for processing rental and income collection
- Be responsible for direct debit administration and support with credit control
- Correctly recognise and allocate all income received in SUN Systems
- Communicate effectively with customers and internal stakeholders
- Uphold and participate in the Southdown Way – uphold our values and create a psychologically informed environment
Key result areas:
- To update and maintain Southdown’s billing schedules and raise sales invoices promptly in line with those schedules
- To accurately process rental income collection, including direct debits and card payments
- To reconcile banking credits daily, ensuring income is applied accurately and promptly to customer accounts
- To support the Treasury Specialist with the weekly population of cashflow forecast
- To raise recharge invoicing, including mileage, room hire, and other non-routine charges
- To support with credit control and debt management by actively chasing outstanding debts in line with credit control procedures, issuing invoice copies and responding to customer queries regarding charges.
- To maintain clear and accurate debtor notes to support ongoing recovery action
- To develop and maintain working knowledge of Southdown’s financial systems and use them effectively
- To regularly post routine journals, including direct debits, appointee accounts and internal transfers, and support with month-end processing
- To identify process improvements and work with the Sales Ledger Specialist to increase accuracy, efficiency and control
Perks and benefits:
- Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
- Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 25 days paid holiday plus bank holidays
Knowledge, Skills and Experience
What you’ll need for the role:
- AAT or qualified by experience
- Prior experience in a sales ledger function with responsibility for billing and supporting credit control
- Experienced in Excel and Microsoft Outlook
- Demonstrated administrative skills
- Ability to read and interpret contractual detail, and assess impact on invoicing
- The ability to gain an understanding of how a complex organisation operates
Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply:
Please click on the ‘Apply Now’ button and fill out our simple one-page application form.
Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
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