Built Estate Manager
Mainstay Recruitment Solutions Ltd
Location: Imphal Barracks, York (covering additional sites across the York area)
Salary: Up to £52,000 + Benefits
Contract: Permanent, Full Time
We are seeking an experienced Built Estate Manager to lead the delivery of maintenance, response works, and estate management services across a diverse property portfolio.
This is a highly visible leadership role where you will be responsible for ensuring statutory compliance, operational excellence, customer satisfaction, commercial performance, and the effective management of teams and contractors. The successful candidate will play a key role in maintaining safe, compliant, and efficient estates while delivering high-quality services to stakeholders.
Key Responsibilities
- Lead the delivery of planned and reactive maintenance services across multiple sites.
- Ensure full compliance with statutory legislation, health and safety regulations, environmental standards, and client requirements.
- Manage operational planning, work programmes, budgets, and resources to deliver services efficiently and cost-effectively.
- Provide technical leadership and guidance on estate maintenance, compliance, and risk management matters.
- Chair site risk meetings and proactively address compliance issues and operational risks.
- Maintain accurate maintenance records and ensure estate management documentation is kept up to date.
- Work closely with key stakeholders to agree priorities, coordinate service delivery, and ensure works are completed to the required standards.
- Lead, develop, and motivate operational teams, promoting a culture of accountability, performance, and continuous improvement.
- Manage budgets, monitor financial performance, control costs, and oversee contractor and supply chain performance.
- Identify opportunities to improve sustainability, efficiency, and carbon reduction initiatives across the estate.
- Ensure excellent customer service through effective communication and proactive issue resolution.
- Proven experience within estates management, facilities management, property maintenance, construction, or a similar operational environment.
- Strong leadership experience managing teams and driving performance against KPIs and service delivery targets.
- Demonstrable experience managing operational delivery, budgets, compliance requirements, and customer relationships.
- Strong understanding of maintenance operations, risk management, and statutory compliance obligations.
- Experience planning, directing, and coordinating multiple workstreams within a fast-paced environment.
- Excellent stakeholder management and communication skills.
- Strong commercial awareness with the ability to manage costs and deliver value for money.
- Proficient in Microsoft Office applications, including Excel and Word.
- HND or equivalent qualification in Building, Civil, Mechanical, or Electrical Engineering, or a related discipline.
- SMSTS or equivalent management-level Health & Safety qualification.
- Experience working within defence, public sector, or highly regulated environments.
- Knowledge of CDM Regulations, asbestos management, disability access requirements, and energy performance standards.
- NEBOSH General Certificate or equivalent.
- Membership of a relevant professional body within Facilities Management, Construction, Engineering, or Leadership disciplines.
- Up to £52,000 salary
- Company car or car allowance
- 25 days annual leave
- Employer pension contribution
- Private medical cover
- Life assurance
- Professional membership support
- Ongoing training and professional development opportunities
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