Bus Service Analyst

Bus Service Analyst

£34,418 per annum - Grade 5

Leeds / Hybrid Full time / Permanent - 37 hours per week

Closing date – 31 May at 23:55

Please note that the Combined Authority will consider requests for part-time working and/or job share.

We are excited to announce a new role for a Bus Service Analyst to join our Franchising Network team within the wider Bus Franchising Directorate. This is an incredible opportunity for you to contribute to the delivery of the mayor’s pledge to bring buses back under public control, introduce simpler fares, contactless ticketing, and greener buses. As part of the team, you will play a key role in West Yorkshire’s bus reform at a pivotal time, as the region transitions to a franchised bus network under local control.

As Bus Service Analyst, you will provide project, administrative and analytical support to the Bus Network team. This involves managing Bus Station departures to improve passenger experience and operational performance, helping design, cost and implement services in the new franchised bus network as part of the Combined Authority Bus Network Review programme.

Bring your expertise in public transport systems and your passion to be a part of something different to a role where you can make a real impact! As a Bus Service Analyst at the Combined Authority, you will have the opportunity to help shape the future of public transport in West Yorkshire.

Our Offer

· Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.

· Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.

· Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).

· Secure your future – Benefit from a highly competitive Local Government Pension Scheme.

· Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.

· Grow with us – Incremental salary progression for most roles and annual cost of living increases.

· Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.

· Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.

· Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.

The Role

Reporting into the Bus Service Coordinator, your key responsibilities will include:

· Operate and manage the Bus Station management system to manage bus station departures and allocate stands, liaising with Bus Station Managers, operators and other stakeholders.

· Review the specification of Bus Service Contracts through data abstraction/analysis to ensure they meet the Combined Authority’s value for money, accessibility, integration, efficiency, cost and operational standards.

· Analyse performance of ongoing Bus Services including punctuality, reliability, passenger and revenue numbers, alongside new Developments to capitalise on opportunities.

Please review the Role Profile on our website for more information about the responsibilities.

About You

You will have the following key skills, attributes, education and experience:

· A good understanding of scheduling and network planning.

· Extensive knowledge of bus operations and the passenger transport industry.

· Good knowledge of geographic and network issues in the transport industry.

· Understanding of local transport policies, including current legal/financial regime in which local public transport is delivered.

· Educated to A Level standard or equivalent relevant experience.

To Apply

If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form.

Further Information

The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of

the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.

Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met.