Business Analyst

Title: Business Analyst

Location: London minimum of 3 days a week (for the 1st month it is expected they will be in 5 days, dependent on project)

Length: 12 months

Salary: £48,000 per annum

***CANDIDATES MUST BE UK NATIONALS AND ELIGIBLE FOR SC CLEARANCE***

Role Overview

We are seeking a highly motivated Business Analyst to join a customs transformation programme. You will be part of an experienced delivery team, working closely with stakeholders to define, shape, and implement requirements within a cutting-edge business rules engine that will underpin all future UK customs processing.

This is an exciting opportunity to contribute to a major national programme while developing expertise in complex regulatory and technology-driven environments.

Key Responsibilities

• Collaborate with business and technical stakeholders to gather, analyse, and document requirements.
• Define and support the implementation of configurations within the business rules engine driving customs processing.
• Translate complex business needs into clear, structured requirements for technical teams.
• Work as part of a delivery team to ensure successful implementation of solutions aligned with programme goals.
• Support testing, validation, and refinement of system rules and configurations.
• Identify opportunities for process improvement and optimisation within customs workflows.
• Facilitate workshops, stakeholder discussions, and requirement walkthroughs.
• Maintain clear and effective documentation to support delivery and future enhancements.

Skills & Experience

Essential

• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication skills, with the ability to adapt messaging for both business and technical audiences.
• Proven ability to build and maintain effective client and stakeholder relationships.
• Ability to work collaboratively in a fast-paced delivery environment.
• Demonstrated interest in process improvement and continuous learning.

Desirable

• Previous experience as a Business Analyst in a transformation or delivery environment.
• Experience working with rules-based systems or configuration-driven platforms.
• Exposure to public sector or large-scale transformation programmes.
• Understanding of customs processes or regulatory environments (beneficial but not essential).

Development & Support

• Full training will be provided on the business rules engine and relevant technologies.
• Opportunity to develop deep expertise in a high-impact government programme.
• Ongoing support from an experienced delivery team.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.