Business Analyst

Job Description:

Role Summary

• We have multiple roles required to support various strategic and operational workstreams across the organisation
• Positions combine strategic design, practical implementation, and operational delivery to enable improved processes, data-driven decision-making, and efficient programme outcomes.

Essential Skills

Business Analysis & Requirements

• Conduct comprehensive business analysis and requirements definition in large, multi-stakeholder environments.
• Gather, document, and validate user needs for planning, governance, and operational tools.
• Lead discovery and analysis phases for enterprise, corporate planning, or programme projects.
• Translate strategic objectives into functional and data requirements.
• Develop business and data models for outcome-based planning and performance measurement.

Process & Operational Improvement

• Analyse and redesign business processes to improve efficiency, quality, and alignment.
• Conduct detailed analysis to support process improvements, operational decisions, and “quick win” initiatives.
• Implement process improvements using structured methodologies, including Six Sigma.
• Propose rationalisation or switch-off for outdated systems, returns, or processes (e.g., API gateways, legacy files).

Programme & Workstream Delivery

• Plan, organise, and track detailed workstream activities and deliverables.
• Drive out detailed scope and support prioritisation for programme delivery.
• Identify, track, and manage Risks, Assumptions, Issues, and Dependencies (RAID).
• Facilitate workshops, stakeholder discussions, and engagement sessions to gather insights and validate solutions.
• Work flexibly within project and programme delivery frameworks, adapting to evolving organisational goals.

Key Responsibilities

• Deliver business analysis, planning, and process improvement outputs across multiple programmes.
• Support accelerated delivery of strategic initiatives in DTI, DAU, Enterprise Planning, and Smarter Regulator workstreams.
• Ensure templates, tools, and workflows are simplified, standardised, and aligned to organisational requirements.
• Enable faster, evidence-based decision-making and operational improvements across programmes.
• Contribute to enterprise-wide planning, reporting, and performance measurement frameworks.