Business Operations Administrator

Hales Group

A successful and highly regarded consultancy is currently seeking an experienced Business Operations Administrator to support the day-to-day running of the business.

Working closely with the Head of Operations, this role is ideally suited to a proactive senior administrator who is able to work efficiently in fast paced office environments. 

Key Responsibilities
  
HR & Employee Support
  • Supporting onboarding, offboarding, employee administration, and engagement initiatives
  • Administering employee benefits and assisting with payroll processes
  • Coordinating performance reviews and appraisal processes alongside leadership teams
Sales Operations
  • Monitoring sales and recruitment KPIs and producing reports for the Senior Leadership Team
  • Providing consultants with performance data and insights
  • Maintaining internal systems and helping to improve operational efficiency and processes
Finance & Administration
  • Managing invoicing activities and supporting credit control processes
  • Processing expenses and ensuring accurate financial records are maintained
  • Managing relationships with third-party suppliers
  • Coordinating and delivering internal communications across the business
Compliance
  • Managing contractor onboarding and compliance processes
  • Maintaining records for temporary and contract workers
  • Supporting process management through HR platforms (full training provided)
Depending on business needs, you will be expected to reprioritise workloads at short notice while maintaining clear communication with stakeholders and managing expectations effectively. Working in an environment that has high employee engagement you will be joining a team that genuinely operates as one and therefore while busy the environment is extremely rewarding.
  
Strong communication skills, confidence in managing upwards, and the ability to challenge decisions constructively are essential. You will regularly work autonomously on projects and initiatives with minimal supervision.
  
If you have previous experience supporting a busy office we would love to hear from you.  Interviews will be arranged promptly.
  
This is a permanent position based near London Bridge, with a hybrid working pattern of four days in the office and one day remote. Working hours are Monday to Friday, 8:30am – 6:00pm.
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