Business Support Officer

Business Support Officer

A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service.

The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements.

Key Responsibilities

* Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service

* Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements

* Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date

* Support case management processes and produce reports when required

* Handle confidential and sensitive information professionally and in line with data protection requirements

* Work flexibly to manage competing priorities and meet deadlines

* Liaise effectively with internal departments, service users, and external stakeholders

Requirements

* Previous experience working within a Local Authority is essential

* Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable

* Strong administrative, organisational, and IT skills

* Excellent communication skills, both written and verbal

* Ability to work independently and use initiative in a busy office environment

* Professional, reliable, and able to manage sensitive information confidentially