Casualty Claims Adjuster
Lawes Group Recruitment
Job title: Casualty Claims Handler
Salary: to £32,000
Location: Glasgow
PURPOSE OF ROLE
We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.
RESPONSIBILITIES
- Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
- Identify and handle customer complaints effectively
- Negotiate settlement of claims and ensure high levels of customer care
- Engage with internal partners and clients to ensure fair and robust investigation of claim cases
- Participate in audits when required
QUALIFICATIONS
- Previous claim handling experience
- Experience in the financial services or insurance sector preferred
- Experience dealing with Casualty Claims is advantageous
- Proficiency in Microsoft Office applications
EXPERIENCE
- Proven work experience in a customer-facing environment
- Experience working in a commercial insurance claims environment is advantageous
SKILLS
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to acquire new IT skills
DAY-TO-DAY
- Handling a portfolio of up to 350 casualty claims
- Dealing with policyholders and brokers
- Attending review meetings
- Providing a professional claims service at all times
If you have the relevant experience or know someone that does please contact us now on (phone number removed) or email us at (url removed)
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