Catering Team Leader - Chester

Are you an experienced Catering Manager who is passionate about great customer service and leading from the front?

Are you working long hours, feeling underappreciated, and looking for a better work-life balance?

Then we may have the role for you…

We're working with a prestigious on-site catering organisation in Chester who are looking for a Team Leader to join their established and welcoming team.

The role supports a diverse and exciting operation, including retail catering outlets, residential dining, hospitality, conferences, graduations, weddings, and major on-site events.

The ideal candidate

You'll have experience across both front and back of house - with some of the current team leaders having previously worked as chefs, so that background would be a real advantage.

You're confident managing a team and can handle challenges calmly and professionally. When things don't go to plan - whether that's unexpected staff absences or a busy service - you don't panic, you find solutions.

This is a hands-on role, so you'll be comfortable working alongside your team, supporting wherever needed, and leading by example.

The details

• Salary: £25,550 - £26,950
• Hours: 36.5 per week with a clear and predictable rota
• Shifts: 8am-4pm or 12pm-8pm - giving you the ability to plan your time outside of work
• Weekends: Only 1 per month
• Contract: Temp to perm - giving you the chance to see if the role is right for you before committing

Day-to-day responsibilities

As a Team Leader, you'll be responsible for managing a team of up to 9 people, ensuring everyone understands their duties and the operation runs smoothly.

Your responsibilities will include:

• Managing rotas and holiday schedules (experience with Pro Wizard is a bonus)
• Staff supervision and support
• Food safety and allergen compliance
• Ordering and stock control
• Delivering high levels of customer service
• Making day-to-day operational decisions
• Acting up in the absence of the Catering Coordinators

What kind of person fits here?

This role suits someone who genuinely cares about the standards of a business and takes pride in leaving things better than they found them.

You're the kind of person who walks onto the floor and immediately understands what's needed:

• A queue building up? You'll adjust the team.
• Service slowing down? You'll step in.
• Kitchen needs support? You're happy to help.

You're comfortable wearing many hats and making sure everything runs smoothly, even in a fast-paced environment.

Technical experience is important - but just as important is your ability to lead from the front, build strong relationships, and maintain high standards throughout service.

Why join?

This is a genuinely supportive team where people stay long-term - the General Catering Manager has been with the business for over 20 years.

They're looking for someone who shares that same passion for great food, strong teamwork, and excellent customer service.

Perks

• Generous annual leave entitlement plus additional days off
• Pension scheme
• Range of wellbeing and development opportunities
• Staff discounts and benefits
• Supportive and inclusive working environment
• Opportunity to work across a wide variety of events throughout the year

If this sounds like the role for you, apply today or contact Kamila on (phone number removed) to discuss further.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.