Centre Assistant

Centre Assistant
Reference: MAY 2026 0528
Location: RSPB Leighton Moss, LA5
Contract: Permanent
Hours: Part-Time, Various (Typically 4-12 hours per week)
Salary: £26,228.00 - £27,999.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We are looking for an enthusiastic individual who is customer-focussed and understands the important connections between food and the environment, to join the team at RSPB Leighton Moss near Carnforth in north Lancashire.

This is a great opportunity to work for a charity dedicated to saving nature. The income you help bring into the RSPB will contribute to this cause.

RSPB Leighton Moss is recruiting for one part-time Centre Assistant to work primarily in the café, you will occasionally be asked to work in the shop. The role is part time working typically 4-12 hours a week. The role will require flexibility to work throughout the week, including regular weekend and bank holiday working.

As Centre Assistant at RSPB Leighton Moss, you will:

• Assist with the day-to-day operation of the busy Leighton Moss café.
• Work as part of a motivated and passionate team of staff and volunteers.
• Deliver the highest standard of customer care.
• Serve customers, handle cash, and use the till system.
• Prepare and serve high-quality food and drink.
• Maintain stock levels.
• Clear tables and wash up.
• Maintain high hygiene standards and follow all food safety and cleaning guidelines.

Essential skills, knowledge, & experience:

• Foundational food-safety awareness - an understanding of safe food handling practices, with training available for those who need it.
• Confidence using digital tools - able to use a computer and learn till or point-of-sale systems with support.
• Clear communication skills - able to share information effectively in writing and in person.
• Organisational and prioritisation skills - able to manage tasks and time in a way that supports the team’s goals.
• Responsiveness to customer needs - able to listen, adapt, and respond constructively to feedback.
• Ability to build positive working relationships - comfortable collaborating with colleagues and contributing to a supportive workplace culture.
• Teamwork and cooperation - willing to work with others, share responsibilities, and support the wider team.

Catering experience is preferred but not essential. Full training and support on all aspects of RSPB catering will be provided to enable you to drive sales, be a positive role model in the team, and be an ambassador for the RSPB. You will also be provided with RSPB uniform.

Additional Information: 
This is a part-time, permanent position with variable hours. Contracted hours will be a minimum 4 hours per week, typically 4-12 hours across 1-3 shifts per week. The role will require flexibility to work throughout the week, including regular weekend and bank holiday working.

This role will require flexibility to work throughout the week, including regular weekend and bank holiday working. There will be opportunities for additional hours to help cover peak periods, holidays and sickness.

Closing date: 23:59, Wednesday 8th July 2026
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application you will be asked to provide a copy of your CV and complete an application form.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.