Children’s Residential Senior Support Worker
Eleven Eleven Recruitment Ltd
Location: Mundesley, Norfolk
Salary: £31,925 – £32,875 per annum (depending on qualifications)
Contract: Permanent, Full-Time
The Role
Eleven 11 Recruitment is working on behalf of our client to recruit a Children’s Residential Senior Support Worker for a specialist residential service in Mundesley.
This is an excellent opportunity for an experienced residential childcare professional ready to take the next step into a senior role. You will play a key part in delivering high-quality care while supporting the leadership and day-to-day operation of the home.
You will help create a safe, structured, and nurturing environment where young people can thrive, develop independence, and achieve positive outcomes.
Key Responsibilities
• Provide high-quality care and support to young people in a residential setting
• Act as the senior member of staff on shift, leading and supporting the team
• Build strong, trusting relationships with young people and act as a positive role model
• Support the development of independence, life skills, and emotional resilience
• Line manage and support support workers, including oversight of performance and welfare
• Coordinate shifts effectively, allocating staff and resources as required
• Participate in an on-call rota to ensure consistent service delivery
• Work collaboratively with professionals to implement care plans
• Safely manage and respond to challenging behaviours
About You
We are looking for candidates who:
• Have experience in residential childcare or a similar environment
• Are ready to step into a leadership role
• Demonstrate strong communication and organisational skills
• Are resilient, patient, and emotionally intelligent
• Can lead by example and support a team effectively
• Are confident decision-makers and problem solvers
A full, valid manual driving licence is essential. Flexibility to work shifts, including sleep-ins and waking nights, is required.
Training & Development
• Opportunity to complete a Level 3 Diploma in Residential Childcare (fully funded) within the first 24 months if not already achieved
• Ongoing professional development and training opportunities
Salary & Hours
• Full-time: 38 hours per week
• Includes a mixture of shifts, sleep-ins, and waking nights
• Sleep-ins paid at £64.95 per night (typically 5 per month)
• Basic salary range: £28,028 – £28,978 (excluding sleep-ins)
Benefits
• Fully funded qualifications and career progression opportunities
• Refer-a-friend bonus scheme
• 31 days annual leave (including bank holidays)
• Option to purchase additional leave
• Enhanced annual leave with length of service
• Employee Assistance Programme (EAP)
• Company-funded medical cash plan
• Enhanced sick pay and family-friendly policies
• Pension scheme (salary sacrifice)
• Life assurance (3x annual salary)
• Access to retail and lifestyle discounts
• Wellbeing initiatives and support programmes
• Cycle to Work and Tech schemes
Additional Information
• Enhanced DBS check required (funded)
• Full employment history required in line with regulatory standards
• Applicants must have the right to work in the UK
• Two-stage interview process, including a values-based first stage
• Applications reviewed on a rolling basis; the role may close early
To apply please call us on (phone number removed) or apply online to (url removed)
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