Claims Negotiator (RTA Personal Injury)

The Company:

One of Scotland's foremost personal injury firms dealing with thousands of claims each year. We pride ourselves on a first class, cost-effective claims handling service for motor insurers, legal expense insurers, insurance brokers and individual clients.

The Role:

Job Title : Claims Negotiator

Department: Personal Injury

Primary Location: Glasgow City Centre

Hours of Work: Full time- Monday to Friday -9am until 5pm with one hour lunch break

Hybrid Working: 2 Days in office and 3 Days at home - Full time in office during training

Salary: Competitive

Key Purpose:

To plan and effectively manage a case load of claims through provision of an efficient and timely claims handling service in accordance with service standards.

Key Accountabilities:

• Run your own caseload of RTA Personal Injury claims with minimal training and supervision
• Process allocated claims and fully understand how to use the case management system
• Dealing with all claims correspondence
• Establishing liability and indemnity on all claims within the allocation
• Negotiation of claims through to conclusion
• Maintain an effective diary regime

Experience, Knowledge & Skills Required:

• At least two years' experience dealing with road traffic accident cases. Previous experience of issuing proceedings for RTA cases would be beneficial.
• Excellent written and verbal communication skills with the ability to use a range of communication styles
• Excellent interpersonal skills with the ability to build relationships, influence and gain the respect of colleagues
• Computer Literacy with the ability to adapt to new technologies
• Supervision and training will be provided by your Team Manager and the Assistant Claims Manager

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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