Client Account Manager

Client Account Manager

Norwich

Hybrid working

Full Time | Permanent

Salary: £27,500 + OTE

Atkinson Moss are currently recruiting for a Client Account Manager to join a global organisation based in Norwich. This is an exciting opportunity for someone with a strong background in sales, account management, or customer success who enjoys building client relationships and working towards revenue targets.

In this role, you will manage a portfolio of supplier accounts, acting as the primary point of contact for your clients. You will be responsible for supporting account growth, securing renewals, increasing product engagement, and ensuring a high level of customer satisfaction.

Salary is £27,500, with uncapped quarterly bonus potential. Typical earnings are around £40,000, although there is the opportunity to earn more.

Working hours are Monday to Friday, 9;00am to 5:00pm.

Key Responsibilities:

• Managing a portfolio of client accounts and building strong, long-term relationships
• Acting as the main point of contact for account queries and day-to-day support
• Delivering revenue targets through renewals, account growth, and additional business opportunities
• Forecasting revenue and maintaining a healthy sales pipeline
• Developing account plans to identify opportunities for growth and increased engagement
• Working closely with internal teams to ensure smooth service delivery and resolve client issues
• Supporting clients with product submissions and ensuring coverage targets are achieved
• Monitoring customer satisfaction and implementing engagement plans where required

About You:

• Experience working in a target-driven sales, account management, or customer facing role
• Proven track record of achieving and exceeding revenue targets and KPIs
• Experience managing pipelines and identifying opportunities for business growth
• Excellent communication and relationship-building skills
• Highly organised with strong attention to detail and time management skills
• Comfortable working in a fast-paced environment and managing multiple priorities
• A collaborative team player with a proactive approach

What's on Offer:

• Hybrid and flexible working environment
• Private medical insurance
• Ongoing learning and development opportunities
• Excellent team culture and supportive working environment
• Employee Assistance Programme (EAP)
• Volunteer days and additional employee benefits

For more information, please contact Megan at Atkinson Moss.