Client Manager

Job Title: Client Services Manager
Location: Luton
Package: Paying from £50,000 - £66,000, hybrid working, and more
Working Hours: Monday-Friday, full time, 9am-5pm

A new opportunity has arisen within a rapidly growing Accountancy Practice in Luton, for a Client Service Manager. This role involves managing a portfolio of clients across accounts, tax, and audit. It is an integral role within the firm, and offers exposure to a broad client base, and clear opportunities to progress

This medium sized practice have a great reputation across the local area, and offer ambitious accountants with excellent opportunities. Paying up to £66k, with hybrid working, and a wide range of progression and development, this is a role you don't want to miss

Client Services Manager Job Responsibilities

• Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact and overseeing client relationships, onboarding, resourcing, WIP, billing, and service delivery.
• Plan, manage, and review statutory accounts and audit assignments under UK GAAP (FRS 102/105) and, where applicable, IFRS, ensuring compliance with accounting, auditing, and ethical standards.
• Resolve technical accounting, audit, and tax matters, escalating complex issues where appropriate, and maintain up-to-date knowledge of regulatory and legislative changes.
• Ensure assignments are completed efficiently, within budget, and to a high technical standard, with files prepared and delivered to Directors in a timely manner for review.
• Oversee corporation tax, personal tax, P11D, and other tax compliance matters, while identifying tax planning opportunities and providing proactive client advice.
• Maintain accurate and up-to-date Companies House records, ensuring all statutory filings and changes are completed in line with client and legal requirements.
• Lead, supervise, and mentor team members, including recruitment, appraisals, training, workflow planning, and reviewing work prepared by junior staff.
• Support business development, contribute to quality improvement initiatives, participate in management meetings, and assist with ad hoc client and director projects.

Client Services Manager Job Requirements

• ACA or ACCA qualified (or equivalent)
• A minimum of 2 years post qualification experience for a manger.
• Significant experience within a UK accountancy practice, including audit
• Strong technical knowledge of UK GAAP and UK auditing standards
• Experience managing and reviewing relevant assignments
• Proven ability to manage multiple clients and deadlines
• Strong communication and interpersonal skills

Client Services Manager Salary & Benefits

• Paying from £50,000-£66,000, dependant on experience
• Hybrid and flexible working options
• Annual leave starting at 25 days (plus statutory bank holidays)
• Holiday purchase scheme
• We offer paid overtime - rare in our sector we know!
• A group income protection insurance scheme
• Life assurance at four times basic annual salary
• Auto enrolment pension scheme
• Employee Assistance Programme for challenging situations whether they be personal or work related
• Full study support for professional qualifications where relevant
• Professional subscriptions fees paid
• Onsite parking

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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