Client Relationship Manager

Time Appointments are thrilled to be working alongside a forward-thinking, growing business that is looking for an experienced Client Relationship Manager. This role will suit an individual who is passionate about building relationships and has a proven track record of securing new business for a company.

Skills & Experience Required:

• Previous experience within sales or account management
• A proactive nature and a proven successful sales track record
• Confident communicator with strong relationship-building skills
• Strong negotiation and persuasion skills
• Self-motivated and organised, with the ability to manage your own diary
• Professional, proactive, and client-focused
• Strong communication and interpersonal skills
• Previous experience within property sales would be beneficial but is not essential

Key Duties & Responsibilities:

• Building and maintaining strong relationships with key client accounts
• Regular liaison with clients, ensuring they are fully updated on ongoing cases
• Managing client meetings both online and in person
• Developing and growing business opportunities within allocated accounts
• Making recommendations and tailoring solutions to achieve the best possible outcomes for each case
• Overseeing client pipelines across sales, maintenance, insurance, and valuations
• Identifying opportunities to cross-sell additional company services
• Managing and supporting the team to ensure high performance and excellent service delivery
• Developing strategies to increase revenue and achieve company targets
• Ensuring clients fully understand the benefits and value of the company’s services

Core Benefits (Subject to Eligibility):

• Competitive salary
• Competitive commission scheme
• Supportive and professional environment
• Holiday allowance, plus your birthday off and additional annual leave after 3 years’ service
• Regular team social events and client functions, including annual summer and Christmas parties
• On-site parking