Climate Energy and Engagement Officer

City of Wolverhampton Council
📍 Wolverhampton (Civic Centre + Community-Based - Graisley area)
🕒 37 hours per week | Flexible / Hybrid working
💼 £18.85 per hour

Are you a people person with strong admin skills and a passion for helping communities?

We're looking for a Climate, Energy and Engagement Officer to join Wolverhampton's Green Cities and Circular Economy team and support a major Net Zero Neighbourhood project.

This is a hands-on, community-focused role where you'll be out speaking to residents, helping them improve their homes' energy efficiency, and supporting them through the process from start to finish.

You'll be working in the Graisley area (walkable from the city centre), engaging directly with residents-sometimes door-to-door-raising awareness of energy efficiency initiatives and helping people access support.

Alongside this, you'll handle the administration and coordination behind the scenes, keeping records up to date and ensuring projects run smoothly.

This role runs until September 2026 as part of the Council's Net Zero Neighbourhood Pilot Project.

• Speaking with residents about energy efficiency improvements for their homes
• Building trust and providing clear, helpful advice and guidance
• Supporting residents through schemes and completing associated admin and paperwork
• Liaising with internal teams, partners, and external organisations
• Helping to identify and support energy initiatives and funding opportunities
• Coordinating and supporting project delivery and reporting
• Assisting with community events and engagement activities
• Monitoring progress and supporting reporting to key stakeholders

You don't need to be a climate expert - we're much more interested in your people skills and organisation.

✅ Strong customer service or community engagement experience
✅ Good administration and organisational skills
✅ Confident talking to people face-to-face (including door knocking)
✅ Able to work independently and manage your own workload
✅ Positive, proactive and approachable

Experience in sustainability, energy, housing, or public sector work is a bonus - but not essential.

• 37 hours per week
• Flexible / hybrid working
• Occasional evenings/weekends may be required
  (but this isn't essential - candidates with standard availability will still be considered)

• Be part of a high-impact climate project improving real homes and lives
• Work in a varied role - mix of community engagement and office-based work
• Gain experience in sustainability and public sector projects
• Join a supportive, forward-thinking council team

City of Wolverhampton Council is committed to building a greener, more sustainable city while supporting residents and communities.

We are also proud to be a Corporate Parent, ensuring the best outcomes for children and young people in our care.

If you enjoy working with people, are organised, and want to be part of something meaningful, we'd love to hear from you.