Commercial Account Handler

Commercial Account Handler – Bedford, Bedfordshire
Salary: £30,000 – £40,000 + Highly competitive benefits package

Due to continued organic growth, we are looking for an experienced Commercial Account Handler to join our expanding Bedford team. We are an established, market‑leading independent insurance broker — this is an excellent chance to join a forward‑thinking, purpose‑driven business and progress your career.

What we’re looking for

• Proven experience working within Commercial Insurance is essential
• Ideally you will hold a CII qualification — or be fully committed to studying towards one
• Strong attention to detail, compliance awareness, and a client‑focused approach
• Excellent communication and relationship building skills

The Role

Your main focus will be managing our existing commercial client portfolio — securing renewals, maximising revenue, and improving profitability, while ensuring every aspect of your work fully meets FCA regulatory requirements.

Key responsibilities:

• Secure renewals by reviewing and re‑broking policies, to deliver the most suitable, cost‑effective cover for clients
• Support the account executives as required
• Build and maintain strong, professional client relationships, providing expert advice and guidance
• Deliver accurate, efficient administration and communications with clients and insurers
• Ensure all activity complies with FCA regulations, company policies, and industry best practice
• Consistently deliver outstanding customer service and uphold high service standards
• Meet all reporting obligations and achieve agreed KPIs — always in line with regulatory requirements
• Maintain accurate, fully compliant records and files in line with company standards

Next Steps

To find out more about this exciting opportunity, please send us your CV today.
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