Communications and Engagement Specialist

The Communications and Engagement Specialist will develop and deliver effective communication strategies to enhance stakeholder engagement and promote organisational initiatives. This role in the not-for-profit sector is based in Manchester and requires expertise in crafting impactful messaging and campaigns.

Client Details

This opportunity is with a well-established, medium-sized organisation in the not-for-profit sector. The organisation is committed to creating positive change and delivering impactful services to its community.

Description

• Develop and deliver high-quality, engaging communications across multiple channels, including print, digital, social media, web, film and in-person formats
• Create clear, resident-focused content that explains complex and sensitive regeneration activity in an accessible way
• Produce newsletters, letters, FAQs, project updates, briefings, media statements and web content, ensuring engagement outcomes are shared transparently
• Maintain and regularly update project information across websites and digital platforms
• Support internal communications to keep staff informed and aligned throughout projects
• Ensure all communications align with organisational brand, tone and values
• Plan and deliver a range of engagement activities, including drop-ins, workshops, consultations, surveys and online engagement
• Build and maintain positive relationships with residents, including those less likely to engage
• Support and help facilitate resident groups, panels and other involvement structures
• Gather resident feedback and work with project teams to inform design, decision-making and service improvements
• Track engagement activity and maintain accurate records
• Work with colleagues to ensure resident insight is considered and acted upon
• Support engagement and communications with local authorities, community groups, contractors, elected members and regeneration partners
• Prepare briefing materials for stakeholder meetings and engagements
• Assist in managing enquiries from media, councillors and external partners
• Contribute to communication and engagement plans and deliver actions to agreed deadlines
• Monitor and report on communications and engagement performance
• Support risk management by identifying emerging issues and suggesting mitigation approaches
• Ensure compliance with data protection and equality, diversity and inclusion requirements

Profile

A successful Communications and Engagement Specialist should have:

• A strong background in communications, marketing, or a related field.
• Proven ability to create and deliver impactful content across multiple channels.
• Experience in stakeholder engagement and relationship management.
• Excellent written and verbal communication skills.
• Strong organisational and project management abilities.
• Familiarity with digital tools and platforms for communication and engagement.
• An understanding of the not-for-profit sector and its unique challenges.

Job Offer

• Salary - £36,000
• Opportunity to work in the not-for-profit sector and contribute to meaningful initiatives.
• A supportive and collaborative work environment based in Manchester.
• Potential for professional growth and development within the organisation.

If you are passionate about communications and engagement and want to make a difference in the not-for-profit sector, we encourage you to apply for this exciting opportunity in Manchester!