Contact Centre Advisor Nights
Pertemps Bristol Commercial
📍 Central Bristol
💷 £15.00 per hour
🕒 4 Nights On / 4 Nights Off
📅 Immediate Start – Temporary until 1st October 2026
Are you calm under pressure, empathetic, and confident handling sensitive situations? We’re recruiting Night Customer Service Advisors to join a busy contact centre team in Central Bristol, supporting with calls and social media channels during overnight hours throughout the busy summer period.
This is a fantastic opportunity to work in modern city centre offices with excellent onsite facilities, including a gym and coffee shop, while gaining valuable experience in a fast paced and rewarding environment.
Shift Patterns
- 8:00pm – 6:00am
or
- 10:00pm – 8:00am
(10-hour night shifts on a rotating 4-on / 4-off pattern)
Key Responsibilities
- Supporting students with inbound overnight enquiries
- Responding to emergency situations, including fire alarm incidents and welfare concerns
- Handling customer queries via phone, email, web chat, and social media
- Providing a calm, professional, and empathetic customer experience
- Accurately updating systems while managing multiple screens and communication channels
What We’re Looking For
- Previous customer service experience, ideally handling sensitive or vulnerable customer calls
- Excellent listening and communication skills
- Strong attention to detail and ability to multitask
- Comfortable working independently during night shifts
- A compassionate and professional approach
What’s On Offer
- £15.00 per hour
- Full training provided
- Modern offices in the heart of Bristol
- Onsite gym and coffee shop
- Immediate start available
If you’re looking for a rewarding night-shift role where you can genuinely support people and make a difference, apply today.
Apply Now →
Application opens at the source listing. Free for jobseekers.