Contract Coordinator - Subcontractors

CONTRACT COORDINATOR - SUBCONTRACTORS REPAIRS & MAINTENANCE / SOCIAL HOUSING

Salary: £35,000-£45,000 Package including Bonus + Benefits
Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, Hertfordshire, North London, Middlesex / Northern Home Counties

Sector: Social Housing | Property Services | Repairs & Maintenance | Voids | Reactive Maintenance

A Growing Business. A More Structured Operation. A Role with Real Exposure.

An established and fast-growing property services and repairs organisation is seeking to appoint a Contract Coordinator Subcontractors to support the continued growth and operational development of its repairs and maintenance division.

This is not a basic administration role.

It is a hands-on operational coordination position sitting at the centre of a busy live service environment where communication, organisation, responsiveness, and workflow control genuinely matter.

The business operates within a fast-paced social housing and property maintenance environment delivering high-volume reactive repairs, voids, planned works, and maintenance services across multiple contracts.

As operations continue to grow, the business is investing heavily in strengthening operational coordination, workflow visibility, subcontractor management, and delivery consistency.

This role has been created as part of that wider operational strengthening process.

The Environment

This is a busy operational environment where priorities move quickly.

Things change daily.

Problems need resolving quickly and professionally.

The successful individual will become a key link between:

• Contract Managers
• Operational teams
• Schedulers
• Subcontractors
• Client contacts
• Supervisors
• Residents and customer stakeholders

You will help ensure jobs move properly through the system, communication remains clear, subcontractors stay aligned, operational information is accurate, and issues are dealt with before they escalate.

The role offers genuine visibility across live operational delivery.

The Opportunity

The role combines operational coordination, subcontractor liaison, workflow management, communication, and commercial awareness.

You will support live repairs and maintenance contracts involving:

• Reactive repairs
• Voids
• Subcontractor-delivered works
• High-volume operational activity
• Fast-moving scheduling environments
• KPI and SLA-driven service delivery

You will help coordinate operational activity across multiple live jobs and stakeholders whilst supporting service delivery, workflow control, and operational performance.

This is a role for someone who enjoys pace, organisation, communication, and operational problem-solving.

What The Role Will Involve

Responsibilities are likely to include:

• Coordinating subcontractor and operational workflow activity
• Monitoring live jobs and operational progress
• Raising purchase orders and maintaining operational systems
• Supporting workflow tracking and communication
• Liaising with subcontractors, suppliers, and operational teams
• Helping manage operational escalations and service updates
• Supporting scheduling and workflow coordination activity
• Assisting operational management with reporting and updates
• Helping maintain service levels, responsiveness, and workflow visibility

The role requires someone who can remain organised whilst managing multiple moving parts simultaneously.

The Type Of Person Likely To Succeed

This role would suit someone who already operates within a fast-paced operational or service delivery environment and is looking for a role with broader responsibility and progression potential.

You may currently work within:

• Social housing repairs
• Property services
• Maintenance operations
• Facilities management
• Construction support
• Voids or disrepair coordination
• Service delivery coordination
• Scheduling or operational support environments

Most importantly, you will bring:

• Strong organisational capability
• Confidence communicating with operational stakeholders
• Commercial awareness
• Attention to detail
• A proactive mindset
• Calmness under pressure
• The ability to manage competing priorities

This role requires someone who can take ownership, communicate professionally, and operate confidently within a busy operational environment.

What The Business Is Looking For

The business is not looking for someone who simply processes administration.

It is looking for someone with:

• Good operational instincts
• Strong communication capability
• Confidence dealing with subcontractors and operational teams
• The ability to spot issues early
• The willingness to take responsibility
• The potential to grow into broader operational management roles over time

This role offers exposure to experienced operational leadership teams and provides an opportunity to develop wider operational capability within a growing organisation.

The Package

• Salary: £35,000-£45,000
• Performance-related bonus opportunity
• Pension
• 23 days holiday plus bank holidays
• Long-term progression opportunity
• Growing operational environment with genuine exposure

Why This Role

This is an opportunity to join a growing operational business where strong coordinators quickly become highly valued.

You will not be hidden away in a back-office function.

You will be involved in the live operation, working closely with experienced operational leaders and playing a visible role in helping contracts run effectively.

For individuals who enjoy pace, coordination, operational problem-solving, and being close to delivery, this role offers genuine opportunity to develop and progress.