Contract Support Administrator

CBW Staffing Solutions

Contract Support Administrator – Central London – Up to £37,000 per annum.   Are you an experienced Contract Support professional seeking a fresh challenge within the Facilities Management (FM) sector? Are you looking for an opportunity to join a forward-thinking company in a prestigious building in the heart of Central London? If so, we’d love to hear from you.   CBW Staffing Solutions are currently recruiting for an experienced Contract Support on behalf of a leading Facilities and Maintenance Provider based in Central London. This is a fantastic permanent opportunity to join a high-performing team and take ownership of a dynamic and varied role.   Role Details:   Location: City of London Contract Type: Permanent Salary: Up to £37,000 Working Hours: Monday to Friday | Full-Time | Office-Based 
  • Minimum 1 years’ experience within a demanding Service & Maintenance environment Ideally within Financial Contract Support

  • Confident user of CAFM systems and understanding of PPM/reactive processes

  • Coordinate and manage PPM and reactive works to meet contractual and company SLAs

  • Oversight of P&L performance on large commercial contracts

  • Provide hands-on support to the Contract Manager across all works and contract-related tasks

  • Conduct detailed audits to ensure compliance and enable smooth invoicing processes

  • WIP and Budget Reports 

  • Track all reactive and additional works to ensure completion within agreed timeframes

  • Responsible for raising quotes based on Contract Manager costing sheets

  • Serve as the main point of contact for all PPM-related coordination, tracking monthly hours and ensuring timely closure

  • Liaise with engineers and subcontractors to maintain high standards of work

  • Adaptable, well-organised, and capable of multitasking in a deadline-driven environment

  • Produce clear and detailed reports using Microsoft Excel and Word

  • Support invoicing processes to ensure transparency and timely billing

  • Willingness to work overtime when required

Key Requirements:

  • Strong working knowledge of CAFM systems

  • Excellent attention to detail and due diligence

  • Financial acumen with experience managing budgets and invoicing

  • Proficiency in Microsoft Word, Excel, and Outlook

  • Excellent communication and interpersonal skills

  • Previous experience working within Facilities Management

  • Ability to manage engineers and subcontractor relationships effectively

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