Coordinator

Dynamite Recruitment

Coordinator
Location: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation) 
Salary: £28,500 plus a 5% annual 
Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM)
Plus fantastic benefits including the following :
  • Employee assistance programme
  • Huge Discounts on vehicles
  • Competitive salary with bonus potential
  • Onsite parking and nursery
  • Hybrid working (2 days from home per week)
  • Volunteer days
  • Life assurance
  • Complimentary office refreshments
  • Generous pension scheme (up to 15% employer contribution)
  • Wellbeing initiatives, including monthly wellbeing hour and events
  • Private medical insurance
  • 25 days annual leave + bank holidays
  • Employee discounts and retail perks
Dynamite Recruitment is currently working on behalf of a well-established award-winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts.
 
As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.  

What You'll Be Doing...
  • Acting as the main point of contact for assigned accounts, ensuring excellent client management
  • Assisting customers with enquiries via email & phone
  • Managing business customer relationships and strengthening key accounts
  • Handling enquiries from start to finish and providing tailored solutions
  • Resolving complaints where required and ensuring a positive outcome
  • Liaising with third parties & internal teams to support client needs
  • Completing high volumes of administrative tasks related to account management
What We're Looking For...
  • Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience
  • Ability to manage multiple client accounts and meet deadlines
  • Strong communication, negotiation, and relationship management skills
  • Excellent multitasking and organisational abilities
  • Strong administrative skills with attention to detail
  • Proficiency in Microsoft Office (Excel & Outlook)
If you're a proactive and results-driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
 
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